Privacy policy

1.       Introduction

1.1    We are committed to safeguarding the privacy of Gavin’s Hair Studio website visitors and Salon Clients.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of Gavin’s Hair Studio website visitors and Salon Clients; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of Gavin’s Hair Studio website visitors and Salon Clients, we will ask you to consent to our use of cookies when you first visit our website.

1.4    Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls via OUR CONTACT FORM

1.5    In this policy, "we", "us" and "our" refer to Rebecca Laming T/As Gavin’s Hair studio. For more information about us, see Section 12.

2.       How we use your personal data

2.1    In this Section 2 we have set out:

(a)    the general categories of personal data that we may process;

(B)    the purposes for which we may process personal data; and

(C)    the legal bases of the processing.

2.2    We may process your personal data that are provided in the course of the use of our services "service data". The service data may include name address date of birth telephone or email contact details. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR [our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.3    We may process information contained in any enquiry you submit to us regarding goods and/or services. "enquiry data". The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent

2.4    We may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our website "transaction data".  The transaction data may include your contact details, your card details and the transaction details.. The legal basis for this processing is [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests,

2.5    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. "notification data". The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent

2.6    In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary  for compliance with a legal obligation to which we are subject.

2.7    Please do not supply any other person's personal data to us, unless we prompt you to do so.

3.       Providing your personal data to others

3.1    Financial transactions relating to our Salon and website and services are handled by our payment services providers, Pay Pal and Elavon merchant services. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at Pay Pal and Elavon merchant services.

4.       International transfers of your personal data

4.1    In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA)

4.2    The hosting facilities for our website are situated in UK, Eire and USA and Australia. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from
it governance.eu

5.       Retaining and deleting personal data

5.1    This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3    We will retain your personal data as follows:

5.4    In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

(a)    the period of retention of data will be determined based on contact with clients.

5.5    Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6.       Amendments

6.1    We may update this policy from time to time by publishing a new version on our website.

6.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3    We will notify you of significant changes to this policy by email or through the Simple Salon private messaging system on our website.

7.       Your rights

7.1    In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

7.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data, if requested.

7.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.7    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.8  To the extent that the legal basis for our processing of your personal data is:

(a)    Consent; or

(b)    That the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

        And such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.9  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.10  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.11  You may exercise any of your rights in relation to your personal data [by written notice to us OR by using our contact form in addition to the other methods specified in this Section 12].

8.       About cookies link to see our cookie policy

12.    Our details

12.1  This website is owned and operated on behalf by R Laming T/as Gavin’s Hair Studio

12.2  We are registered in England and Wales under R Laming T/as Gavin’s Hair Studio

12.3  Our principal place of business is at
15 Farm Road, Frimley, Camberley Surrey GU16 8TH

12.4  You can contact us:

(a)    by post, to the postal address given above;

(b)    Using our website contact form

(c)    by telephone, on 01276 670200; or

(d)    by email, using sales@gavinshairstudio.co.uk

13.    Data protection officer

13.1  Our data protection officer's contact details are: R Laming becky@gavinshairstudio.co.uk